As a marketplace, all orders are shipped by the artist. Each product has dedicated "Shipping & Returns" tab, where artist shipping methods and return policies are described. Please review these before making a purchase. International shipping is usually possible, but depends on the artist.
Once a tracking number and shipping label are created the shoes will then go through production.
Each shoe is considered a specialty product because it is custom made to order by the artist and therefore is not available for refund. CustomFew will support you in the event there is a problem with your order. If you have any issues please send us an email and we will be happy to help.
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